Refund and Returns Policy
Aroma by Aromatize Black Crystal Electric Wax Burner
Aroma by Aromatize Firework Oval 3D Burner
Bath Bubble and Beyond Wild Lavender Mini Bath Hearts 1kg
Bath Bubble and Beyond Snowmusk Mini Bath Hearts 1kg
Aroma by Aromatize Frost Crystal Electric Wax Burner
Candy Stripe Pink & White Paper Bags 5×7 Inch (Pack of 50)
Candy Stripe Green & White Paper Bags 7×9 Inch (Pack of 50)
Bath Bubble and Beyond Nourish Dry Hair Conditioner Bar
Candlesense Rose Scented Tealights – Set of 6
Refund and Returns Policy
This does not affect your statutory rights as a consumer. My Gift Shop is synonymous with smiling, friendly, helpful customer service.
We wish to be as fair and generous as it is possible to be and will always try to see the customer’s point of view and are genuinely upset if a customer has any reason to feel unhappy or dissatisfied with the products or service they receive.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, please Contact Us first .
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
To return your product, you should mail your product to:
Returns
Unit 131
62 Portman Road
Reading RG30 1EA
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Suar Wood Balance Wine Holders – Bird
Bath Bubble and Beyond Snowmusk Bath Marbles 1kg
Doodleicious Red Butterfly Fine China Mug – Gift Boxed
Doodleicious Pig Fine China Mug – Gift Boxed
